Just follow the steps in Solution 2 to find and expand the “Universal Serial Bus controllers” list.

If reinstalling the drive is not helpful, you can opt to reinstall all USB controllers.

Solution 4: Reinstall All USB Controllers

After uninstallation, click “Action” > “Scan for hardware changes” to reinstall it.

Then, right click on the target drive and select “Uninstall”.To start with, take the Step 1 to 3 in the above solution.In this way, Windows is able to automatically detect the device issues and fix them. Provided that updating the drive’s drivers doesn’t make effects, you can directly uninstall the drive from your PC and then reinstall it. When searching and updating completes, you can restart PC.After that, in the new window, click “Search automatically for updated driver software”.Next, right click on it and select “Update Driver Software…” option.In the subsequent window, locate the external disk from the list of “Universal Serial Bus controllers”.Then, input “devmgmt.msc” and press “Enter” key.At first, press “Wins + R” to trigger “Run” dialog box.Therefore, you need to update the external drive’s drivers by following the steps below. Moreover, this issue can take place due to the out-of-date disk drivers. If it still cannot be accessed, you can retry the other USB port or the other computers. After that, you can reconnect it to your PC.

Thus, first of all, you should remove the drive safely. Windows may be unable to access the external hard drive due to misconnections. You’d better take the following solutions to avoid data loss. Therefore, when you failed to access an external drive with a prompt – “You must initialize a disk before Logical Disk Manager can access it”, you should not follow its advice to initialize it at once. However, if you’re required to initialize a disk, in which you have stored a lot of data, you must think it over carefully since initializing will erase the drive data. In this case, you can initialize it at will in that there isn’t data in it. Generally speaking, when starting to use a brand new external hard drive, you have to initialize it. When you failed to access an external drive on computer and got the prompt – “You must initialize a disk before Logical Disk Manager can access it”, you can take the 6 measures in this article to fix it.

Will initializing disk erase data